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The Transport Service

Swale Volunteer Centre runs a Volunteer Transport Scheme for local residents who would otherwise be unable to attend essential appointments such as doctor, dentist and hospital.

"It gives me great pleasure being able to help the needy, keep in touch with people and I enjoy the friendly environment. It is important that when we can we contribute towards the community"
– Peter Alexander


Our transport scheme is delivered by volunteer drivers who use their own vehicles and give their time freely to take you to your essential medical appointments. For users of the service there is a small annual admin fee and a charge, payable directly to the driver, for each journey to help with petrol and vehicle running costs.

There may be a number of reasons why you may not be able to use public transport such as age, disability, accessibility, times, mobility and costs. Please contact us to see if you are eligible to join the scheme.




Costs and how it works

Available to all local residents who have difficulty in using public transport, there is a registration fee of £30 and thereafter an annual fee of £25 per person, payable to Swale CVS to help cover administration costs. Journeys are charged at a rate of 50p per mile (with a minimum charge of £5.00) with an additional £1 admin charge per journey.
When booking a driver please notify us of any mobility aids to ensure we can accommodate these and the approximate length of time your appointment is likely to take. The person taking your booking is also a volunteer giving their time to help you.

Your driver will be happy to wait with you for a reasonable time (up to 2 hours).

All trips must be booked through our office to comply with our insurance cover.


Telephone: 01795 473828 select option 1  Email: 
This line is open Monday – Friday between 09:30 and 15:30 (if urgent i.e. your driver is late or your appointment is cancelled select option 5)


Swale CVS
Central House, Central Avenue, Sittingbourne, Kent ME10 4NU

Registered Charity Number 1179734

Volunteer centre NAVCA Quality Award